RedStone Connect

Telephony Solutions

Ensure your mission-critical communications work and your employees remain connected.

We deliver IPT voice services from programming to equipment supply across the UK and Europe.

We coordinate orders and deliveries and control all aspects of asset management systems on your behalf, ensuring stock availability and RMA processing.

We can deal with the programming of the voice switch including the administration of user/hunt group creation and deletions. We can also offer hardware support with headsets, handset upgrades and Telepresence.

Voice recording playback where we can provide playback within Agreed SLAs.

As well as being qualified to the relevant manufacturers’ certification level to carry out the programming of telephony services our engineers provide end user training for the products that are installed.

Benefits of our Telephony Services

Our service includes the following: 

• Hardware Deployment & Configuration

• Switch Programming

• Headset Installations

• Equipment Supply, Installation & Support

• User Group Creation

• Additions & Deletions

• Handsets Deployment

• Break Fix/Handset Swap Out

• Installation with Basic User Training

• Add-On Modules

• Voice Recording

• Voice Recording Playback Requests

Understand where you need to be
View our IT services

We have an unquestionable reputation for delivering both professional IT Support and proactive Managed Services. Forget the traditional 'break-fix' model, we aim to proactively identify & prevent issues before they impact on your business. Let us show you how we can help your business.

    Our clients enjoy 100% scalability, security and resilience, all day, everyday. Our platform is helping our clients create a more efficient and effective workforce. Our fully managed IT solutions can be accessed by any member of staff, on any device, no matter where they are in the world. Our fully managed IT platform is replicated to ensure any disruption in service is minimal (seconds not days) making downtime a thing of the past.
    Cloud and Hybrid
    We help you get the most out of the cloud, creating power managed cloud services that solve your business problems.
    Managed Services
    Today’s workforce is demanding more user-centric IT services. The way people work, where they work from, and even when they choose to work shapes new user behaviours that IT has to respond to.
    We help organisations accelerate their digital workplace journey with more flexible working styles and more effective collaboration with employees, suppliers, partners and customers.
    Service Desk
    RedstoneConnect brings choice, control and consistency to user support services, reducing downtime, enabling change and enriching the user experience.