RedStone Connect

Desktop Services

Ensure your desktop estate delivers reliably for your internal stakeholders and any disruptions are minimised.

Our services include delivery of hardware break-fix, configuration, imaging, installation and refresh services within both traditional office and trader environments.

Stock, asset management and logistics services coordinate orders across the business and deliveries from both Redstone and external suppliers. Our dedicated teams control all aspects of asset and inventory management systems, ensuring stock availability, RMA processing and secure hardware disposal. To ensure asset life cycle integrity, audits are completed on a regular basis.

RedstoneConnect is vendor agnostic and has the capability to support all major desktop hardware manufacturers.

RedstoneConnect's Desktop Solutions

Our service includes the following:

• PC and Laptop Break-Fix Installation

• Software Build/Imaging

• PC and Laptop Upgrades (Software & Hardware)

• Confirm Personal Data if Applicable

• Migrate Data and Software

• Peripheral Device Installation

• Hardware Supplying/Handling

• Comprehensive Reporting

• Office Unpacking & Pre-staging if Required

• Configuration, Software & Hardware Check

• Liase with End User, Ship & Install

• PC & Laptop Swap out

• Verify Installed Software

• KVM Switch Box Installs

• Asset Management & Updates

• End User Connectivity Requirements

Understand where you need to be
View our IT services

We have an unquestionable reputation for delivering both professional IT Support and proactive Managed Services. Forget the traditional 'break-fix' model, we aim to proactively identify & prevent issues before they impact on your business. Let us show you how we can help your business.

    Our clients enjoy 100% scalability, security and resilience, all day, everyday. Our platform is helping our clients create a more efficient and effective workforce. Our fully managed IT solutions can be accessed by any member of staff, on any device, no matter where they are in the world. Our fully managed IT platform is replicated to ensure any disruption in service is minimal (seconds not days) making downtime a thing of the past.
    Cloud and Hybrid
    We help you get the most out of the cloud, creating power managed cloud services that solve your business problems.
    Managed Services
    Today’s workforce is demanding more user-centric IT services. The way people work, where they work from, and even when they choose to work shapes new user behaviours that IT has to respond to.
    We help organisations accelerate their digital workplace journey with more flexible working styles and more effective collaboration with employees, suppliers, partners and customers.
    Service Desk
    RedstoneConnect brings choice, control and consistency to user support services, reducing downtime, enabling change and enriching the user experience.