RedStone Connect

Connect Labs

Product Manager

26 June 2017

We have a great opportunity for an experienced Product Manager to join the organization, focusing on our OneSpace products.

 

Overall Job Purpose:

  • To manage the entire product lifecycle from planning to tactical activities for OneSpace, reporting to the CTO
  • Within the Agile Methodology act as the Product Owner, reporting to the Product Visionary (CTO) and leading the Scrum Master and Development team assigned to their product/s
  • To act as the product owner, collaborate and motivate a development team ensuring that they deliver to goals and objectives, with a focus on surprising the client base
  • Specifying market requirements for current and future product : "OneSpace Features and Modules" by conducting market research supported by ongoing visits to customers and non customers.
  • To create and communicate a clear, inspiring product marketing plan and work with the marketing teams to execute and deliver, continuously measuring commercials success and client satisfaction with regards OneSpace
  • Building strong relationships with commercial staff and others with customer facing roles to be at the forefront of new developments and opportunities.
  • Developing and implementing a product go to market plan, working with all departments relevant to execute .
  • Analysing potential partner relationships for the product working closely with the CTO on our partner strategies.
  • To use existing network of industry contacts to generate new product ideas.
  • To develop and train other members of the team to provide potential succession.
  • To ensure that the customer is at the heart of all product decisions, and that consistent focus is on delivering an exceptional client experience
  • Maintaining excellent relationships with sales & project management teams to ensure a seamless transition for client propositions.
  • Developing Connect Labs & A&K staff capability when face to face with customers or non customers for OneSpace

Key Accountabilities

  • Be part of the reason we have world class relationships are built and maintained with our client base due to product success
  • Development of new company products within the OneSpace suite.
  • Increasing the profitability of OneSpace product/s through revenue and cost management or influencing process design.
  • Ensure that all current OneSpace products provide required levels of profit contribution.
  • Consistently Reviews the OneSpace product range to ensure that they continue to make contribution in line with expectations.
  • Drive and develop the capability across our staff to become the GO TO company for innovative ideas that will help to transform client performance in the management of Commercial Real-Estate, Space Utilisation and Occupancy management
  • Customer experience, via direct feedback
  • Working proactively with, and supporting specialist colleagues, ie Operations, Creative, Project.
  • Setting challenging goals for own performance, and that of the assigned development and marketing team.
  • Internal and external stakeholder management related to the successful delivery and market awareness of the OneSpace Product.
  • Compliance through ensuring that all relevant Governance requirements and internal policies and procedures are communicated and adhered to as a product owner.

KPIs of OneSpace Product Owner

  • Delivery of onespace products to market
  • Customer experience
  • Cost performance
  • General business understanding of product range, features and benefits
  • Governance requirements and risk management.
  • Delivery of the product development on time and with agreed quality
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