RedStone Connect

Commensus

Bond Adapt Application Support Engineer

22 August 2017

An exciting opportunity has arisen to join us on full time, permanent basis as an Application Support Engineer specialising in Bond Adapt support and troubleshooting.
The successful candidate will have a detailed knowledge of Adapt EMR, Adapt MS, Profile RPM, take pride in their work and ensure excellent customer service.

Although your main role will be to provide Bond Adapt support, you will be keen to get involved in other interesting technical project in order to broaden your skills and experience. As you will be working as part of our experienced helpdesk team, you will never lack opportunities to learn from others.

The company:

Commensus as part of Redstone Connect Managed Services top 1000 companies to inspire Britain 2017. We are a Tier1 24/7 managed services and cloud infrastructure provider based in Holborn. We are here as experts to help guide our customers onto the right platform that suits their business needs with the focus on efficiency and security.

Responsibilities but not limited to:

  • Resolving issues related to search, changing company details, CV imports, client skill codes, e-shots.
  • Maintain the platform (patches, updates)
  • Staff training
  • Consult with management on system enhancements/development and implement
  • Work with the collaboration team on product integration (click to call, call recording linking etc…)
  • Work with the business to develop the Bond Adapt management/support service
  • Any ad hock tasks

 Successful Candidate:

  • Detailed knowledge of On-Perm Bond Adapt EMR, MS, Profile RPM essential
  • Has a minimum of 2 years of experience supporting the application

 Advantageous

Knowledge of:

  • Bullhorn
  • Jobscience
  • Act
  • Dynamics
  • Salesforce
  • Connectwise

 Benefits

  • Vitality Private Healthcare including:
  • 50% off Gym membership
  • Cinema Tickets
  • Various Discounts including shopping and travel
  • Critical Illness Cover x2
  • Cycle to work scheme
  • Death in service insurance x4
  • Company Equipment

Commensus is an equal opportunities employer and is glad to receive applications from anyone, regardless of sexual orientation, race, age, gender or disability. We value the skills and perspectives that a diverse and representative workforce bring to us and recognise that this will enable us to meet our objectives.

 

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